Refund policy
We do things differently. We get it. You are about to purchase something you can't smell until you have it in hand. To make sure you are happy no matter what, we will REPLACE OR EXCHANGE the product at any time. Not everyone loves the same scents, so if your selection is not your vibe, exchange it for a different scent. Mailman slam dunks the package on your porch? We will replace it. Candle melts in your mailbox? We will replace it. You get the idea.
At this time we do not offer refunds. However, LuLu & Oliver is committed to providing quality products for you to enjoy in your home. In the event you are not satisfied with your order, we would greatly appreciate the feedback and the opportunity to make it right. Please contact us at sales@luluandoliver.com.
