Orders ship out the first Monday of every month (excluding holidays). You will receive a new scent every month, that perfectly coordinates with the season. You may cancel anytime. Our Monthly VIP Program is giving HUGE discounts to our loyal customers...at least 30% off retail prices, plus you will receive exclusive coupon codes that only VIP members can use. Additionally, our VIP members will receive freebies to try out...examples are: body butters, bath sugar scrubs, artesian soaps, bath salts, bath bombs and so much more. You will receive these extras in your monthly box as our way to say THANK YOU for your loyalty.

Payment will be taken immediately for your first box. Your card will be charged for you first months box and shipped on the first Monday of the month.  Moving forward, we will charge your card by the 25th of the month, before your box ships the first Monday.  Your subscription will continue to run until you update your preferences. We carefully choose the contents based upon the seasons, our best-sellers and current trends. Subscriptions boxes are only available for delivery within the USA.

You are guaranteed at least one brand new candle scent every month and a mixture of existing complimentary scents to match perfectly.  We're also constantly testing new products and rely on customer feedback, this could include additional items like wax melts, soaps, room sprays, different sized candles and much more.  As a VIP member, you get access to exclusive discounts so look in your monthly box for the codes for that month to receive further discounts.

What if there's a scent I do not like?

We hope that you'll enjoy all of the different scents and products we offer, but if you find one that is not your cup of tea, we hope you'll be able to gift it to friends or family, as it always useful to have a spare gift in the drawer.  Otherwise, reach out to us right away and we will work to resolve the problem and replace the item that you are dissatisfied with.  Your happiness and satisfaction is so important to us at LuLu & Oliver.